Overload! : how too much information is hazardous to your organization

Jonathan Spira, Author of Overload! How Too Much Information Is Hazardous to Your Organization
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So, the first few chapters were "preaching to the choir. Sending to a larger group say, hundreds of people , where most of them didn't need to see it, can easily cost a company 8 man-hours of work or more. And that's just from ONE email. In a large study, only 2.

For everyone else, their overall performance went DOWN as they attempted to juggle multiple tasks. We like to think that juggling multiple tasks means we're more productive, but the reality is the exact opposite. They are fooling themselves, to the detriment of their performance at work and the safety of themselves and everyone else when they're on the road. It takes a certain amount of time to "context switch" from one task to another. Bouncing around between 2 or 3 high-priority tasks can easily put you into a state where you spend the entire day "context switching" and never actually make any progress on ANY of the tasks.

Been there, done that. It ain't pretty. This is, once again, "preaching to the choir. You'd think people would've figured these things out, but there's ample evidence that very few have done so. He touches, lightly, on social networking, where people can have an IM-style conversation but the context is built through the course of the conversation. He goes so far as to mention these are starting to be found in corporations. And that's it. In my experience, social networking at the corporate level is the best way to fight information overload.

You can scan what's been said, understand the context, follow discussion and argument and get to the final point, without having to dig through an entire chain of messages in your inbox Most emails are simply rehashing what the last few people said and adding their two cents to the discussion. Social networking forums, properly done, eliminate the need to rehash anything.

How to manage information overload? - Jonathan Kemp - TEDxCityUniversityLondon

To my mind, this is the single best answer to Information Overload. Give me "discussions," where the entire conversation is broken out in a single page and I can see who is responding to which point, and you have a winner. Wiki pages, which receive almost NO mention in this book, where you can see the current version of the document and see the revision history, are a step in this direction.

He also touches, lightly, on the need to have filters on the information feeds coming into our lives. When I can get a feed reader which will learn to prioritize and filter what I'm interested in from the piles of stuff I'm not, that will be worth real money. Such tools are in the early stages of development. And, as they become more widespread, a lot of the "noise" on the modern Internet will simply be ignored, as well it should be.

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Data Mining to the Rescue? Chapter 5 The Information Consumer.

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Chapter 6 What Is Information Overload? Meetings: Too Much of a Good Thing? Information Overload and the Tragedy of the Commons. The Ephemerization of Information. Chapter 7 The Cost of Information Overload. In Search of a Management Science.

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Aspects of Information Overload. Information Overload—Related Maladies. The Compatibility Conundrum.

Overload! How Too Much Information is Hazardous

Chapter 9 The Two Freds. Mad about Information. Work—Life Balance. Chapter 10 Beep. Sample Text Phraseology. Chapter 11 Heading for a Nervous Breakdown. Thinking for a Living. The Roundtable. How the Other Half Lives. Chapter 13 Components of Information Overload. E-mail Overload. Unnecessary Interruptions and Recovery Time. Need for Instant Gratification. Everything Is Urgent — and Important. Chapter 14 E-mail.

The Cost of Too Much E-mail. E-mail and the Network Effect. Reply to All.

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Profanity in E-mail Expletive Deleted. A Day Without E-mail. What to Do With 2. Deleting E-mail, Deleting Knowledge. Chapter 15 The Googlification of Search. Search and the Quest for the Perfect Dishwasher.

Note Editore

The Search Experience. Does the King of the Watusis Drive an Automobile?

Chapter 16 Singletasking. Three Types of Attention.

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No E-mail Day. E-mail Service Level Agreement. Chapter 18 Government Information Overload Information Overload Turns Deadly. A Culture of Secrecy. The Consequences of Not Connecting the Dots. No Information Overload in ? Information Overload in the Market. The Industry Comes Together? Information Overload Awareness Day.